Aveda Salon Development Partner - La Cross​/Eau Claire

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The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including:
Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
· A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

The Salon Development Partner (SDP) drives the growth of Aveda Salons by promoting the Aveda lifestyle, coaching salon leadership, and supporting the achievement of sales and revenue targets. They implement brand initiatives, grow brand equity, and manage product sales, inventory, and service offerings. The SDP builds strong relationships with salon owners, hairdressers, and spa therapists through effective account management, event support, and territory routing.

They oversee the opening and training of new salons, conduct in-salon training, and assess the salon team's progress. The SDP also provides feedback on sales, develops growth plans, and recruits new salons to the brand.

In-field Time Allocation (80% of role)

• Identify and convert new business to strengthen market share.
• Develop salon teams through high touch engagement, consistent quality salon/institute visits, and product engagement trainings.
• Achieve sales and productivity goals and brand sales objectives. Lead quarterly Salon Opportunity Action Planning with salons.
• Manages/leads/influences salon teams in sell-through of products and services, utilizing excellent customer service, and quantifying the team’s ability to meet and/or exceed sales goals.
• Utilizes and demonstrates solid understanding of sales, product knowledge, events, operations, the retail market, and the salon industry to keep the business and the team moving forward.
• Focus on capturing consumer insights/sales trends/traffic patterns, using learnings to influence optimization of the field operation.
• Assess incorporation of skills and techniques taught to staff, and their use in overall sales performance.
• Observe and provide feedback to salon partners regarding performance.
• Communicate sales goals and client engagement strategy.
• Proactively identifies inventory/stock issues which may inhibit business.
• Partner with salons/institutes to create in-salon events, using learnings to maximize effective sell-through of the marketing calendar.
• Consumer Facing Side-by-Side Selling/Driving Conversion. Training/Education
• Educate salon owners/operators and artists on AVEDA values and lifestyle.
• Deliver effective sales by modeling, observing, and providing feedback to ensure effective delivery of sales techniques for varying consumer profiles. This includes cross-selling techniques for new consumers to ensure sales goal achievement.
• Promote Aveda hair color and hair/spa treatments to increase Aveda services in salons.
• Drive brand education by ensuring staff is well-versed in brand mission, differentiation, and assortment.
• Deliver brand trainings to dedicated salon staff on product knowledge, service experiences, selling, and leadership skills.
• Maintains and builds strong relationships with new and existing salon owners and teams.
• Create and maintain strategic salon/institute partnerships with new salons partners.
• Develops good working relationships with partner salon teams to recognize opportunities consistent with the company’s strategic direction

• Analyzes the business and identifies sales goals/targets to be set, proactively…