Medical Receptionist

Overview

Job Details

Our Medical Receptionist at the Reproductive Science Center of New Jersey – Toms River location, will ensure the front desk operates with efficiency, accuracy, and professionalism. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries.

Hours are Monday – Friday 6:45 a.m. – 4:00 p.m. Rotational holiday and weekend coverage will be required. Rotating satellite coverage to Eatontown and Lawrenceville will be required. Training held in Eatontown.

• Demonstrates 100% commitment to exemplary customer service that results in a positive, seamless patient experience.
• Works collaboratively with physicians, clinical team members and other office employees, provides information and assistance to clinic patients.
• Complies with applicable regulations and laws, adheres to the policies, procedures and rules of the practice, follows front desk protocols and standard operating procedures, and complies with all safety policies.
• Schedules and coordinates all types of patient appointments accurately using our EMR and billing systems concurrently.
• Responds professionally and timely to phone and email correspondence from patients and practice staff.
• Maintains and updates current information on physicians’, coordinators’, nurses’ and other specialists’ schedules, ensuring that patients are scheduled properly.
• Provides timely and accurate information to patients regarding future appointments and scheduled procedures.
• Escorts patients to appointments as required.
• Collects payments in accordance with our policies.
• Other duties as assigned.

• High School Diploma or GED;
  Bachelor’s degree preferred
• Minimum of one year of administrative medical office experience required
• Experience with Electronic Medical Record (EMR) system strongly preferred

Why You’ll Love Working Here — Our Amazing Benefits

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance.
FREE employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Ple nty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program —your network is invaluable!

Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with Support Linc, you’ll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to sue t your needs.