Office Assistant

Office Assistant (Full-Time | On-Site)

Miami Valley Community Action Partnership

📍 On-Site
🕒 Monday - Friday | 8:00 AM - 4:30 PM
💲 $18.00 per hour | Approx. $37,440 annually

Miami Valley Community Action Partnership is seeking a dedicated and service-oriented Office Assistant to serve as a primary point of contact for clients and community members. This role plays an essential part in supporting daily operations by providing administrative support, assisting clients, and helping ensure smooth service delivery across programs.

The Office Assistant will answer phones, respond to inquiries, assist with applications, maintain records, and support outreach efforts while helping connect clients to needed services.

• Assist with preparation of reports and program applications

• Perform data entry and word processing

• Maintain accurate files and administrative records

• File invoices and documentation

• Provide general administrative support as needed

• Answer and route incoming calls

• Take and distribute messages to appropriate staff

• Provide program information to clients

• Assist with applications and service inquiries

• Provide clients with HEAP appointment details

• Ensure clients are prepared for scheduled meetings

• Ensure completion of driver/dispatcher logs and time records

• Monitor transit vehicle efficiency and maintenance

• Assist with accurate and timely billing submissions

• Ensure invoices are coded and processed appropriately

• Assist with emergency outreach support

• Provide food referrals and program guidance

• Maintain confidentiality and follow HIPAA protocols

• Establish and maintain professional client boundaries

• Represent the agency at community meetings when needed

• Network with community partners and resources

• Serve as alternate support for the Darke County Emergency Homeless Shelter Manager as needed

• Perform other related duties as assigned

• Associate-level coursework in business office applications
  OR

• Minimum of 24 months of experience in an administrative or secretarial role