Teller - Eastman

Position Summary

Operates a teller’s window by providing prompt, efficient and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff.

Head Teller/Office Manager

• Accepts deposits, verifying cash and endorsements, issues receipts and completes any other documentation necessary.
• Processes coins brought in by customers.
• Cross-sells the Bank’s services and products.
• Processes credit card deposits and credit card advances.
• Redeems U.S. Savings Bonds.
• Accepts loan payments and safe deposit box rental payments.
• Answers customer inquiries and gives balances.
• Balances transactions at end of day and verifies cash totals.
• May be responsible for closing and securing vault and doors.
• Follow BSA, CIP and OFAC procedures as outlined in the BSA policy.
• May assist with training, vault maintenance, scheduling, opening and closing.
• Performs other duties as assigned.

• High school diploma or equivalent.
• One year of banking experience as teller or related business experience.
• Ability to read, analyze, interpret, and follow procedures and procedure manuals.
• Ability to effectively present information and respond to questions from managers, customers, and the general public.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Good interpersonal and communication (written and oral) skills.
• Ability to deal tactfully and effectively with customers and fellow employees.
• General knowledge of laws and regulations related to banking.
• Self-starter with good organizational skills, detail oriented.
• Proficient with Microsoft Office products and financial programs.