Centre Support Administrator

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Job Reference: HCC
623032

Salary Range: £25,186 – £26,244 per annum

Work Location: Calshot Activities Centre, Calshot

Hours per week: 37 (part‑time hours will be considered)

Contract Type: Permanent

Closing Date: 1 February 2026

Interview Date: 11 February 2026

Are you a confident communicator with a passion for customer service? Do you thrive in a fast‑paced environment where your work directly contributes to commercial success that leads to rewarding experiences for customers? If so, we’d love to hear from you!

As a Centre Support Administrator
, you’ll be a key member of the Customer Engagement Team at Calshot Activities Centre. You’ll manage group bookings from initial enquiry through to post‑visit follow‑up, ensuring a smooth and professional experience for all customers. Your role will be central to driving income, securing repeat business, and supporting the Centre’s commercial performance.

This is a varied and rewarding role that combines customer service, administration, and financial responsibilities. You’ll also contribute to the development of new business opportunities and help deliver strategic performance targets.

• Act as the first point of contact for group booking enquiries
• Prepare quotes, process bookings, and manage customer communications
• Ensure timely payments and maintain accurate records
• Drive income generation and commercial targets
• Contribute to service improvements and system development
• Assist with financial processes including invoicing, procurement, and banking
• Support events, facilities, and wider Centre operations as needed

• Strong administrative and customer service experience
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and booking systems
• Ability to manage multiple tasks and meet deadlines
• A proactive, flexible, and team‑oriented approach

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward‑looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work‑life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.

This post is subject to a Criminal Records Check.

Carolyn Coy, Business Support Manager on

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.