Integrated Single Point of Access Administrator

We are seeking an enthusiastic and motivated administrator to join our busy Integrated Single Point of Access (ISPA). The team provides a vital service that includes taking calls from patients, carers, GPs, hospitals, the Ambulance Service, and other healthcare agencies and professionals, and processing email referrals and messages received by the team. You'll need to work calmly and effectively under pressure and have good attention to detail.

Excellent communication skills are a must. ISPA work entails using a variety of software packages so good IT skills are also vital to this position. The team also provides administrative support to the Integrated Community Teams (ICTs), which consist of nurses, healthcare support workers, therapists, and the Frailty Support Service. You work well in a team and individually with the ability to prioritise your work to meet deadlines.

Whether full or part time, we offer working hours between 8:00am and 6:00pm across seven days, enhancements are paid for weekend and bank holiday working.

The office is situated within walking distance of the main bus station and train station and there is free on-site parking. Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to:
Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.