Credit Controller LPSouCC

Job Specification:
Credit Controller WP / Moove Fuels

Location: Southampton Hybrid
Sector: Energy
Reports To: Credit Control Manager

We are seeking a highly motivated and skilled Credit Controller to join our finance team in the energy sector. With annual revenues of £280m, this role plays a pivotal part in managing customer accounts, driving timely cash collection, and resolving disputes to ensure strong working capital performance. The ideal candidate will be IT Proficient, analytically & commercially minded with advanced Excel skills .

• Manage the end-to-end credit control process, ensuring the timely collection of cash from customers in line with company targets.
• Monitor customer accounts, credit risk, and aged debt, taking proactive steps to minimise overdue balances.
• Partner with commercial, sales, and operations teams to resolve billing or contractual disputes that impact payment timelines.
• Maintain regular communication with clients, fostering positive relationships while ensuring payment discipline.
• Support forecasting and cash flow planning through accurate tracking and analysis of debtor balances.
• Ensure compliance with internal credit policies, governance standards, and relevant industry regulations.

• Cash Collection Target: Achieve or exceed monthly/quarterly cash collection objectives based on agreed targets.
• Days Sales Outstanding (DSO): Maintain DSO within agreed thresholds.
• Overdue Debt Reduction: Percentage reduction of aged debt (>30 days) within portfolio.
• Dispute Resolution Efficiency: Average resolution time for customer disputes and percentage resolved within SLA.
• Customer Satisfaction: Measured through internal feedback loops and customer relationship outcomes.

• Proven experience in credit control, ideally within a large revenue, fast-paced business environment.
• Knowledge of credit & collections law and regulation:
  Familiarity with relevant debt collection and credit control rules & legislation
• Strong working knowledge of credit management practices and dispute resolution.
• Advanced Excel user, with demonstrable experience in creating and managing complex models.
• Excellent communication and negotiation skills when dealing with internal and external stakeholders.
• Strong organisational skills and ability to prioritise in a dynamic, high-volume environment.

• Financial analysis:
  Assessing customer creditworthiness and interpreting financial statements
• Experience in understanding and administering trade credit insurance

• Competitive salary
• 25 days holiday per annum plus bank holidays
• Life Assurance at 4x basic salary
• Defined Contribution Pension (Matched up to 7%)
• Employee Benefits and Perks Portal
• GP Helpline and Employee Assistance Programmes

Note:

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