Property Manager - Residential

Smartland is a fast-growing real estate and property management company overseeing 1,400+ apartments and single-family homes across the Cleveland area. We’re seeking a high-performing Property Manager to lead daily operations, drive occupancy and financial performance, and deliver an excellent resident experience across a 300+ unit portfolio.

In this role, you will be the primary leader accountable for property performance, team execution, and resident satisfaction. You will work onsite across multiple communities and report directly to the Regional Property Manager / Director of Operations.

• Monday–Friday (standard business hours)
• On-call rotation required
• Occasional evenings, weekends, or emergency availability

As Property Manager, you will oversee all operational, leasing, financial, and customer service functions for your assigned communities.

Key Responsibilities:

• Lead operations for a 300+ unit residential portfolio
• Drive strong occupancy, collections, and resident satisfaction
• Own and deliver against key performance metrics (KPIs), including:
  • Occupancy and leasing performance
  • Collections and delinquency targets
  • Leasing conversion rates
  • Unit turn timelines
  • Resident satisfaction benchmarks
• Lead, coach, and hold leasing and maintenance teams accountable
• Oversee leasing strategy, marketing execution, and move-in/move-out processes
• Conduct regular property walks and unit inspections to ensure quality standards
• Oversee maintenance operations, work orders, and unit turns
• Manage vendor relationships, review bids, and approve work
• Ensure compliance with Fair Housing laws, safety standards, and company policies
• Prepare accurate weekly and monthly operational and financial reports
• Partner with leadership on property improvement and performance plans
• Resolve resident issues professionally and maintain strong community relationships
• Make timely, data-driven decisions to protect and grow asset value

• 2+ years of property management experience (multifamily strongly preferred)
• Strong working knowledge of Fair Housing and compliance requirements
• Proven leadership experience managing leasing and maintenance teams
• Ability to hold teams accountable and handle difficult conversations
• Highly organized with strong follow-through and attention to detail
• Excellent communication, problem-solving, and conflict-resolution skills
• Experience with budgets, reporting, and performance metrics
• Proficiency with Google Workspace;
  App Folio experience a plus
• Ability to thrive in a fast-paced, high-accountability environment
• Professional, self-driven, and results-oriented mindset

Smartland supports high-performing leaders with modern tools, clear expectations, and room to grow.

• $75,000+ base salary with performance-based bonuses
• Medical, Dental, and Vision benefits
• Generous Paid Time Off
• Clear advancement opportunities within a growing company
• Supportive leadership and collaborative culture
• Organized systems, structured processes, and ongoing development

• Struggle with accountability, follow-through, or attendance
• Avoid leadership responsibility or difficult conversations
• Cannot manage deadlines, priorities, or fast-paced environments
• Lack property management or Fair Housing experience
• Resist documentation, systems, or established SOPs

If you’re a results-driven property management professional who enjoys leading teams, improving operations, and delivering strong performance, we want to meet you.

Apply today and take the next step in your property management career with Smartland.

CI
:
Architect, Technical Expert, Administrator, Coordinator, Scholar
Loc
:
Domestic