Quality Manufacturing Shift Lead

Location:

Johnstones Food Service, East Kilbride, G74 5PB

Shift: Mon-Fri 8:30am-5pm

Salary:
Competitive

We have an exciting opportunity for a Quality Manufacturing Shift Leader to join our fast-paced food manufacturing site.

Finsbury Food Group is a leading specialty bakery manufacturer. We constantly raise quality and efficiency standards and build long-term relationships within the food service channel. Finsbury offer a wide range of bakery products and are a leading frozen supplier into the Food service sector.

This role sits within the Technical function and is critical in ensuring the highest standards of food safety, quality, and GMP compliance across the factory. Working closely with Operations, Supply Chain, Engineering, and Manufacturing teams, you will be the first point of contact for all quality-related activity during your shift.

As Quality Manufacturing Shift Leader, you will take ownership of food safety and quality performance across your shift, managing incidents such as holds, concessions, and near misses, and ensuring robust root cause analysis and corrective actions are implemented. You will develop a deep understanding of all manufacturing and ancillary processes, identifying variables that impact product quality, yield, and line efficiency. You will audit process adherence against standards, actively leading and supporting continuous improvement activities to reduce variation and improve compliance.

You will conduct regular internal audits in line with the Quality Management System, covering CCPs, hygiene, GMP, allergens, foreign body controls, glass, PPE, and documentation, ensuring all corrective actions are completed and closed effectively. You will manage and coordinate in-shift product and process trials and new product launches, ensuring quality and food safety standards are maintained at all times. You will champion factory GMP standards, drive new ways of working, and promote a culture of continuous improvement.

You will investigate customer complaints and trends, identify root causes, and ensure learning and corrective actions are communicated to relevant teams. You will also be accountable for equipment calibration, routine inspections, and verification activities. Daily responsibilities include overseeing start‑of‑life and end‑of‑life taste panels, carrying out quality testing (pH, allergen, ERH, weight control, check weighing, calibration, and verification), and ensuring labels and artwork meet agreed specifications.

You will ensure customer standards, codes of practice, and BRC requirements are fully understood and embedded in day‑to‑day operations, confidently hosting external auditors during planned and unannounced audits. You will also lead traceability exercises and present findings clearly during customer visits and third‑party audits.

• Previous experience working in a fast-paced food manufacturing or FMCG environment
• Strong background in quality assurance, food safety, and GMP‑controlled operations
• Proven experience leading or contributing to continuous improvement activities
• Confident in using structured problem‑solving and root cause analysis techniques
• Good understanding of LEAN manufacturing principles and continuous improvement methodologies
• Ability to build, coach, and motivate teams to deliver against quality, safety, and performance KPIs
• Strong understanding of Health & Safety and Food Safety requirements
• Level 3 Food Hygiene qualification
• Level 3 HACCP qualification
• Trained Internal Auditor (Lead Auditor desirable)
• Knowledge of BRC standards and customer Codes of Practice
• Strong awareness of allergen controls and foreign body management
• Experience interacting with multiple IT systems for people, process, and plant management
• Competent in MS Word, Excel, and Outlook
• Well organized with strong planning and time‑management skills
• Excellent communication skills with the ability to engage stakeholders at all levels

• Strong team worker and leader who supports and develops others
• Takes full ownership of the shift and accountability for quality and food safety standards
• Demonstrates emotional intelligence…