Directorate Support Manager - Medical

This post is open to NHS Lanarkshire employees only.

To provide high quality business and operational service support to the Division and contribute to the implementation of strategy ensuring opportunities for continuous development and improvement of services are appropriately considered and pursued to facilitate the delivery of clinical services.

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

• Educated to degree level in business management or equivalent knowledge and demonstrable experience
• Post graduate expertise within a business management / operational management or health service area that demonstrates the required expert breadth of knowledge required to lead safely, effectively and efficiently
• Further education/evidence of Continuous Professional Development
• Effective leadership skills to enable the day to day management of service delivery and demonstrate the ability to motivate others and work using own initiative
• Line management experience and the ability to manage effectively
• Knowledge of planning, operational processes and systems
• The post holder will possess excellent team‑working and have the ability to motivate and influence others and work using own initiative.
• Excellent listening, communication and interpersonal skills and effective time management skills.
• Working knowledge of basic information technology.

A driving licence is required, this must be a full UK/EU/EEA licence.

• Management experience within health care setting – Including experience of managing a large team of admin & clerical staff.
• Highly specialist knowledge of treatment time guarantee legislation and referral to treatment targets
• Excellent knowledge of electronic patient management systems (clinical portal and TRAK).
• Knowledge of relevant surgical specialities
• In depth knowledge of medical equipment
• Knowledge of performance monitoring and reporting systems (e.g. MILAN)
• Excellent interpersonal skills with patients and other healthcare professionals
• Ability to communicate complex and sensitive information both verbally and in writing
• Ability to manage & lead a team of administrative & clerical staff.
• Proven leadership qualities with evidence of managing effectively through periods of significant change.

Fixed Term (12 Months)

Full time

37 Hours

Please note this is a 12 Months fixed term post. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

This role will be based in Medical Directorate within University Hospital Hairmyres.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

If you’re looking to find out more, then we would love to hear from you!

Please contact Lisa Farrell, Business Support Manager on lisa.far

For enquiries regarding the application form or recruitment process, please contact Adam Thomson, Recruitment Administrator on adam.tho (Please remember to include the job title and reference number in your e‑mail)

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further…