Retail Operations Team Member
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. We supply branded and unbranded fuel to 300+ locations across New England and New York, rank within the top 50 largest convenience store chains, operate 150+ company‑owned locations, and are among the top 10 largest car wash chains in the country.
If you have a good attitude, enjoy working with people, and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they can take good care of our customers. Customers visit our stores for more than gasoline value; they value a warm smile and courteous welcome.
GeneralSummary
Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. They increase profitability, support growth, and ensure customers' needs are met at every step.
PrincipleDuties & Responsibilities
- Work a flexible schedule as needed.
- Communicate verbally and in writing with management on store operations and any changes that may affect the store.
- Interact with customers in a friendly, professional manner.
- Prepare a shift report at the end of each shift as per company guidelines.
- Be at least 18 years of age.
- Provide the best customer experience.
- Greet every customer with a smile and sincere greeting.
- Suggest possible purchases and promote specials.
- Take full responsibility for executing the customer service program at the site level.
- Minimize safety risks to employees, customers, and suppliers.
- Enforce environmental and hazardous material regulations.
- Maintain safety and security of the store; document any accidents or incidents.
- Manage the maintenance of the customer environment inside and around the perimeter of the store.
- Operate all assigned equipment safely and efficiently.
- Support implementation of the Safety and Health program.
- Report workplace accidents, injuries, incidents, or illnesses promptly.
- Complete the new employee safety orientation procedure.
- Read, understand, and write English at an eighth‑grade level.
- Perform arithmetic calculations at eighth‑grade level.
- Validate identification prior to selling tobacco or alcohol per regulations.
- Lift up to 30 pounds and safely carry beverage cases.
- Remain calm and respond according to policies and procedures in emergencies.
- Tolerate exposure to gasoline fumes and cleaning products.
- Work in various temperature environments (coolers, outdoors, store).
- Perform general housekeeping duties as needed.
- Be at least 18 years of age.
- Maintain physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
- Perform other related duties as required.
- Lift up to 50 pounds at times.
- Traverse and access all areas of the store.
- Work prolonged periods sitting at a desk and working on a computer.
- Work prolonged periods standing.
Starting Rate: $0.00
Nouria Energy is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority levelEntry level
Employment typePart‑time
Job functionManagement and Manufacturing
Industries:
Retail
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