Deputy Housing Manager; YMCA DownsLink Group

Eastbourne, East Sussex, United Kingdom (On-site)

• Job Identification 2363
• Posting Date 01/12/2026, 04:06 PM
• Apply Before 01/26/2026, 12:00 AM
• Locations Eastbourne, East Sussex, United Kingdom (On-site)

Who to contact if you have a query:
If you would like any further information or an informal discussion about this post, please contact

Josephine.

Stockford . Should you require any assistance with our application process, please email us at Recruitment .

9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours‘on-call rota’

At YMCA Downs Link Group,our mission is to help children and young people have a fair chance to be who they want to be.

We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values
-we do what’s right, we work with heart, and we build real connections- guide and shape how we show up for children and young people we support and for each other.

We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you.

As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16–25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community.

The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites.

Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported.

In delivering the role, you will work closely with the Supported Housing Manager, while supporting the wider team to deliver consistent, compassionate support. You will be responsible for:

Service Provision:

Supporting the Supported Housing Manager with the daily operations of the services so that theymeetthe requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health and safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations.

With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.

Leadership and People Management:

Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young peopleto enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.

General:

Be a member of the out of hours ‘on call’ rota to provide out of…