Head of Block Management​/Team Lead

Key Responsibilities

• Support the growth of the business and help build the team
• Manage and develop a small existing team, with scope to expand
• Oversee a tailored portfolio of residential blocks (size and complexity based on experience)
• Liaise with freeholders, leaseholders, and residents
• Organise and oversee repairs, maintenance, compliance, and service charge budgeting
• Manage onboarding of new sites and support transitions
• Act as a key point of contact for clients, ensuring consistently high levels of service

They’re seeking committed, ambitious, self‑sufficient professionals who want to make a tangible impact and grow with the business. While open‑minded on experience level, they place a strong emphasis on attitude, accountability, and emotional intelligence.

• Strong organisational skills and practical common sense
• Proactive, self‑managing, and able to work independently
• Takes responsibility and owns mistakes
• Comfortable setting boundaries when needed
• Emotionally resilient and client‑focused
• MTPI qualification is a MUST
• Minimum 5 years experience in block management
• Experienced with HRPs
• Previous experience managing or overseeing a small team

This business offers a rare combination of established structure and start‑up energy within their residential block division.

• Supportive, team‑first culture
• Down-to‑earth leadership with clear goals
• No micromanagement – trust and accountability are key
• Strong commitment to employee growth and long‑term development

If you’re a block management professional seeking a company where your input is valued, your career growth is supported, and there’s real scope for progression, this could be the perfect role.

Apply now or get in touch for a confidential discussion. Please ensure you have read the JD thoroughly before applying.

Matty Stratton

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