Practice Manager - Emergency Duty Service

Overview

Create the difference! Make the change! Bring your expertise to mental health and social care.

The Emergency Duty Service covers all aspects of Adult Social Care for East Sussex County Council outside of core hours. We work closely with our internal services, front door service which works 24 hours and our brokerage service, which also supports at weekends as well as all our external stakeholders.

We are proud to offer a safe service for all citizens that require our support outside of the working hours. The team contains a Practice Manager and 7 Senior Practitioners, all AMHPs and will undertake Care Act duties. The service will be under a redesign in the coming months. This is an exciting time for the service as we refresh our out of hours support.

We require a manager who has a good foundation of Adult Social Care experience that includes Mental Health to support the future transformation. This will also be a challenging time in support colleagues, driving the development of the service as well as continuing business as usual. You will also be responsible for hiring new staff and building a team that can achieve consistent high levels of service.

While you are developing your team, we will help you to progress your own professional development through excellent training, mentoring and support from committed senior leaders.

• Approved Mental Health Professional (AMHP) qualified
• Advanced knowledge of health and social care legislation
• Experience of supervising Adult Social Care professionals or the potential to do so, for example development work in a health or social care setting
• Working collectively with colleagues, both internal and external
• Performance management
• A commitment to equal opportunities and anti-discriminatory practice

Please download the Job Description and Person Specification for more information.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests. For guidance on how to write an application see our how to apply page and our statement on the use of AI.

Interviews will take place in person at County Hall, St Annes Crescent, Lewes, BN7 1UE
. Interviews will be taking place on 18 February 2026. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page. Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

For an informal discussion about this opportunity contact Bev Hull, Head of Mental Health Services,  to request a MS teams call or phone call.

Choose East Sussex!

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to  . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.