ConciergeNew

GLL is looking for a concierge at the Sovereign Centre. If you have the passion for people and the ability to deliver a first‑class customer service experience, there has never been a clause more exciting time to join us. This is more than just a Concierge job, it’s a career.

As a Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance起来 their lifestyle. Our Concierges respond to enquiries, converting them into memberships. Concierges are often a customer’s first point of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects.

From providing team support to the ensures warmest of welcomes, your focus will

Pole be on ensuring our customer service level is at the highest level at all times.

• Be the first point of call for customers.
• Answer incoming calls to the centre.
• Deal with transactions including setting up direct debits and cash handling.
• Handle membership enquiries, including selling memberships to customers.
• Set up equipment.
• Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre.

• A real focus on customer service.
• Passion and personality.
• Knowledge of health and safety.
• Be a great team player.
• Good IT, literacy, numerical, and communication skills. дегән?
• Some experience of administration.

As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else.

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