GP receptionist

Princes Park Health Centre (Sovereign Practice) is looking for a part time, experienced receptionist to work in our busy GP practice.

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration,booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Princes Park Health Centre (Sovereign Practice) is situated next to Princes Park. The practice has 14,500 patients registered at the surgery. The practice has 5 GP Partners, 7 GP's, a large nursing team, and a team of administrative staff.

We aim to provide a proactive, patient centred healthcare service and take pride in everything we do.

Staff well-being is paramount

Maintain and monitor the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incomingphone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Initiating contact with and responding to, requests from patients, team members and external agencies

Clinically codedata on EMIS

Photocopy documentation as required

Data entry ofnew and temporary registrations and relevant patient information as required

Input data into patients healthcare records as necessary

Summarisepatient records when required

Manage all queries as necessary in an efficient manner

Carry outsystem searches as requested

Maintain aclean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

• Experience of working as part of a team
• Experience of working in a GP practice

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.