Transport Coordinator

Position: Transport Coordinator (Permanent)
Transport Coordinator

Woodbridge Suffolk

Flexible time working - 40 weeks per year | 40 hours per week, Monday to Saturday

Looking to join a well-established organisation with a strong community focus

Are you an experienced transport or logistics professional with a passion for operational excellence, compliance, and delivering a safe, high-quality passenger service

Were recruiting a Transport Coordinator to lead and develop passenger transport operations for a respected organisation based on the outskirts of Woodbridge, Suffolk.

This role requires experience in transport coordination or fleet management, strong leadership skills, and the ability to confidently oversee compliance, customer relationships and operational planning. You will take full responsibility for the transport function, managing fleet operations, leading drivers and support staff, ensuring regulatory compliance, and driving continuous service improvement.

What youll be doing:

Leading, supervising and developing drivers and passenger assistants, fostering a professional, accountable and safety-first culture

Planning and coordinating daily passenger routes, ensuring optimum capacity, efficiency and reliability

Acting as the first point of contact for transport enquiries, managing feedback and resolving complaints with professionalism and care

Ensuring all vehicles are roadworthy, compliant and maintained in accordance with UK legislation, including licence checks, permits and defect reporting

Overseeing additional transport requirements during peak periods, including coordinating airport and rail transfers

Supporting annual budget preparation and monitoring expenditure, identifying efficiencies and cost-saving opportunities

Were looking for someone who is:

Experienced in transport planning, fleet coordination or logistics management

A confident and capable leader, able to motivate and develop a small operational team

Highly organised, analytical and able to manage complex logistical challenges under pressure

Knowledgeable in compliance, health and safety, and vehicle regulatory requirements

A professional communicator, comfortable engaging with families, colleagues and external partners

At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.

Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised service. Our mission is simple: to create positive relationships with all clients and candidates, and to be known for honesty, transparency, and thoughtfulness.

INDH