Supervisor - Aldeburgh

Joules – Supervisor, Retail Store – Aldeburgh, England, United Kingdom

The grass is greener… at Joules! We look for a dedicated Supervisor who will lead the sales team with an excellent understanding of product, a friendly welcoming approach and a commitment to delivering outstanding customer service.

• Lead the sales team by example, using an excellent understanding of product and a customer‑first attitude to deliver excellent service.
• Ensure the team achieves operational standards and in‑store efficiencies that drive profitability.
• Assist the Store Manager in creating a unique Joules shopping experience, supporting commercial goals.
• Support the development of the sales team, ensuring customer needs and wants are met.

• Previous experience as a Retail Supervisor or Senior Sales Assistant.
• Commercial mindset with the ability to work with the management team to achieve sales and store objectives.
• Strong product knowledge and a passion for excellent customer service.

• Recognition and rewards for outstanding performance.
• 25% off most Joules, NEXT, MADE*, Lipsy*, Gap
  * and Victoria's Secret
  * products (when purchased through NEXT).
• 10% off most partner brands and up to 15% off Branded Beauty.
• Uniform allowance.
• Access to staff shop discounts.
• Life assurance.
• Discounted health plan for you and your family.
• Flexible working options are available.
• Workplace adjustments for disabled or long‑term condition applicants are supported.

Seniority level: Mid‑Senior level

Employment type: Part‑time

Job function: Other (Retail)

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email at  (please include "Workplace Adjustments" in the subject line).