Executive Director

The Executive Director is a senior level role responsible for the leadership and operations of all services, financial operations, and overall health of their assigned locations and/or regions.

The Executive Director is responsible for implementing identified business strategies and growing Vista Care's presence in the state through active involvement in provider associations. The Executive Director works closely and collaboratively with divisional leadership and other operations leaders to oversee operational excellence, and drive execution of care and service in accordance with Vista Care's mission, vision, and values as well as in line with all regulatory standards.

• Provides leadership, supervision, and management for local leaders and other staff ensuring the highest levels of quality care and support are provided in alignment with Vista Care's BEST CARE values.
• Ensures the letter and spirit of Vista Care's mission and BEST CARE values are fully operationalized. Supports regular discussion of the mission and values through inclusion in directives, policies, and other communications whether formal or informal.
• Responsible for supporting an engaging and supportive organizational culture across their assigned region for all. Supports an environment of inclusiveness, including promoting a positive and welcoming environment for all individuals supported, staff, and guardians throughout the organization.
• Demonstrate expertise in relevant rules, regulations, and statutes as it relates to Vista Care services offered in the region. Responsible for ongoing compliance, identification of potential regulatory changes that may affect Vista Care operations, and advocacy for rule changes that positively advance Vista Care's mission.
• Fully responsible for the management of services including budgeting, planning, recruiting and fiscal management.
• Ensures that established goals for minimum occupancy, census, and/or billing are met or exceeded.
• Works with leadership, guardians, funders to ensure their satisfaction with Vista Care's services and to promote the highest quality care while minimizing the risk of any discharge.
• Ensures that all programs as assigned and/or delegated to follow all applicable licensure, certification, and contractual standards, as well as all federal, state, and local laws including collaborative facilitation of accreditation processes.
• Monitors the quality and appropriateness of support and services provided by your staff to ensure compliance and satisfaction while ensuring adequate staff education, training, and evaluation in partnership with other organizational leaders.
• Actively participates in activities regarding quality and performance improvement in partnership with quality and operational leaders.
• Provides recommendations to executive leadership for operational improvements, actively problem solves, makes decisions and recommendations for resolution based on Vista Care Mission, Vision, and Values, and all licensing agreements.
• Actively participates and leads employee engagement and retention activities and monitors associated performance metrics.
• Leads and develops all direct reports as well as participating in the development of direct care staff including the completion of annual performance reviews, provides regular routine coaching, evaluations, mentoring, corrective action, approval of time etc.
• Facilitate cooperative relationships of service providers across all Illinois counties regarding client service delivery and program development.
• Provide leadership and engage in activities to increase public awareness VCIL services across the state.
• Develop cooperative relationships outside the organization with families, advocacy groups, physicians, public officials, or other involved agencies to provide for the development of services across the state.
• Share information on VCIL philosophy, procedures, policies, and services in order to help prospective clients and interested citizens to better understand the functions of the agency.
• May be required at times to provide direct care.
• Performs other duties as assigned by Vista Care leadership.

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