Office Associate

Position: OFFICE ASSOCIATE
Job

Requisition

Opening Date: 01/22/2026

Closing Date: 02/04/2026

Agency:
Department of Human Services

Class

Title:

OFFICE ASSOCIATE - 30015

Skill Option:
Keyboarding

Bilingual Option:
None

Salary:
Anticipated Salary $4,004-$5,245/month ($48,048-$62,940/year)

Job Type: Salaried

Category:
Full Time

County:
St. Clair

Number of Vacancies : 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under direction, serves as a receptionist in a local office in the Division of Family & Community Services, Department of Human Services (DHS). Performs a variety of difficult and responsible clerical functions and assistance including filing, keyboarding, record processing, secretarial and general office support.

Essential Functions

* Keyboards and prepares a wide variety of complex memos, reports, and correspondence involving medical, technical, and legal terminology and routine forms, travel vouchers, customer forms, form letters, cards, and records.

* Prepares and maintains complex, highly specialized files or forms, reports, supplies, brochures, and records.

* Serves as backup receptionist, answers telephone and transfers call, retrieves messages from local office general voice mail box and distributes to staff.

* Opens, sorts, and distributes incoming mail.

* Serves as timekeeper for assigned staff, prepares, and maintains time and attendance records and reports.

* Assists in issuing new or replacement LINK cards to customers, maintains records of card numbers issued or voided, completes computerized transactions to communicate activation of card to Electronic Benefits Transfer (EBT) contractor.

* Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

* Requires knowledge, skill, and mental development equivalent to completion of high school.

* Requires two (2) years of office experience.

* Requires ability to keyboard at 45 wpm.

Work Hours:

Monday-Friday, 8:30am-5pm, 1-hour unpaid lunch.

Headquarter

Location:

225 N 9th St, East Saint Louis, Illinois, 62201

Division of Family and Community Services

Region 5

Clerical

East St Louis/St Clair County

Work County:
St. Clair

Agency Contact: DHS.Hiring Unit

Posting Group:
Office & Administrative Support;
Social Services

About the Agency:

IDHS serves families…