Hospital and Customer Service Technician

Overview

Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

Location: Tisch Hospital, 550 1st Ave, New York, NY 10016.

Shift: Tuesday-Saturday, 3:30pm-12:00am.
Pay: $21.50/hr + $0.50 shift differential + full benefits.

Job Title: Customer Service Technician I

Company: Agiliti

Primary

Job Location:

East Rutherford, NJ District

• Safely load, secure, and deliver medical equipment to customers. Retrieve equipment from customer locations and transport it back to the office.
• Educate and engage customers at the time of delivery, informing them about features and functionality of the equipment.
• Complete all paperwork and data entry accurately and timely to ensure documentation for billing, inventory, and regulatory compliance.

• Be 21 years of age or older, with a high school diploma or equivalent.
• Hold a current, valid, and unrestricted driver’s license with a safe driving record per Agiliti policies.
• Have customer service experience; prior hospital setting experience is helpful.
• Have basic computer skills.
• Be willing to work flexible hours, including evenings, weekends, and holidays, and be available for emergency off-hours as required to support a 24/7 schedule.
• Be able to lift and/or push up to 75 pounds.
• Be able to stand and walk for long periods of time, and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for extended periods.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Agiliti provides reasonable accommodations and prohibits retaliation against individuals who report violations. Affirmative Action Policy Statements. Vaccination requirements may apply based on customer and/or company requirements, with directions and coverage provided at participating clinics as needed.

This includes the COVID-19 vaccination.

Agiliti offers a robust benefits package for regular, full-time, non-union employees, including health insurance (Medical, Dental, Vision), Short- and Long-Term Disability, Flexible Spending Accounts, Health Savings Accounts, Life Insurance, Paid Time Off, 401K with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay, Employee Assistance Program, and wellness programs.

For application assistance, please contact

Pay Range for All Locations Listed: $19.11 - $29.41
. This range reflects the low and high ends of the pay range for this position and may vary by geographic location, experience, and job-related factors. Some roles may include incentives. The actual pay offered will depend on several factors. Applicants should apply via Agiliti’s internal or external career site.