Account Coordination Associate

Company

Federal Reserve Bank of New York Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.

As part of the Operations and Resiliency Group, the Reserve Bank Accounts and Services (RBAS) is responsible for the administrative, business, risk, and compliance activities related to the provision of master accounts and Federal Reserve Financial Services (FRFS) for second district customers.

The RBAS team functions as the central communication and coordination liaison between the Bank's internal and external customers, with respect to account openings, involuntary closings, and related matters. The team is also responsible for ongoing account administration activities.

Reporting to the Account Coordination Manager, your role is to coordinate and lead account related activities and establish Federal Reserve System relationships to effectively execute these activities.

Work includes engagement with customers and cross Bank colleagues and stakeholders (e.g. Legal, Credit, Compliance, and Policy areas). This role requires a high degree of collaboration with multiple stakeholders to drive outcomes, requiring a keen attention to details, organization, and the ability to balance competing priorities.

• Perform the Account Operations Owner (AOO) role for account opening/creation access requests and related on-going account maintenance activities. This includes serving as point of contact with prospective and existing customers as well as internal stakeholders on account matters and operationalizing related account and financial services related activities (e.g. oversight Administrative Reserve Bank (ARB) role).
• Prepare written reports that interpret and synthesize analyses, making connections between recommendations and the bigger picture.
• Provide peer reviews and resolve account discrepancies.
• Demonstrate an ongoing awareness of relevant customer issues, with ability to recognize and identify deficiencies and impacts of gaps in customer business documents.
• Perform quarterly Board Database reporting/reconciliations on existing and pending account requests and conduct ad-hoc querying/analysis for stakeholders.
• Administer the Account Request Tool (ART) to facilitate requests for Federal Reserve accounts and financial services.
• Contribute and/or lead AOO bi-weekly stakeholders meetings on account access reviews.
• Manage projects within the role.

• Strong critical thinking and analytical skills, with the ability to quickly learn business and related process and work independently to deliver outcomes.
• Advanced collaboration, written and verbal communication skills, with the ability to effectively make connections, ask insightful questions, and synthesize information within deadlines.
• Strong attention to detail and good organizational skills.
• A plus with some background or experience in Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) and Office of Foreign Assets Control (OFAC) compliance and an interest in understanding applicability to Reserve Bank operations.
• Knowledge of project management methodologies and tools. Ability to work independently on projects/assignments.
• Understanding of internal controls and risk management.
• Strong analytical, quantitative skills, including ability to interpret policy requirements.
• Advanced PC and technical proficiency (Word, Visio, PowerPoint, Excel, Access, SharePoint Online, Tableau, Salesforce, Launchpad Pro (Generative AI), and collaboration tools).

Salary Range: $110,000 - $165,300

We believe in transparency at the New York Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.

Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop, Others, and Take Ownership—help shape the culture of the Bank. They also provide a shared language for how we work together and achieve success, and they set clear expectations for leading with impact at every stage of your career with us.

• Fully paid Pension plan and 401k with Generous Match
• Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)
• Subsidized Public Transportation Program
• Tuition Assistance Program
• Onsite Fitness & Wellness Center
• More

Final date to receive applications: February 2, 2026

The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper…