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Care Coordination Specialist
Job in
East Providence, Providence County, Rhode Island, 02914, USA
Listed on 2026-01-22
Listing for:
The Hire
Full Time
position Listed on 2026-01-22
Job specializations:
-
Healthcare
Mental Health, Healthcare Administration
Job Description & How to Apply Below
Position Title:
Care Coordination Specialist
Type:
Full-Time (3-4 day work week)
Company: BH Link
Location:
East Providence
Roles and Responsibilities:
- Greet clients with warmth upon arrival.
- Assist clients in filling out paperwork, as needed.
- Provide information about the BH Link for clients, friends, and family.
- Help to ensure the comfort and safety of clients throughout their visit to BH Link.
- Monitor facility cameras and help to ensure environmental safety on and around the grounds of the program.
- Guide clients through safety checks during their entry into the BH Link facility.
- Assist in facilitating transportation to and from the BH Link facility, as needed.
- Assure that treatment bays are presentable and safe prior to the transition of a client from the waiting room to the treatment bay.
- Maintain documentation and logs, as appropriate.
- Engage in insurance authorization on behalf of clients served.
- Consistently assess where support is needed in the program.
- Provide additional clinical and administrative support as needed.
- Personable and compassionate in approach.
- Able to build rapport with clients within a short period of time.
- Able to apply learned verbal de-escalation techniques with clients in crisis.
- Works well in a team setting and communicates effectively with other professionals.
- Proactive and engaged when working with clients and co-workers.
- Ability to multi-task and prioritize effectively in fast-paced environments.
- Ability to work on various platforms, including electronic health records.
- Multilingual professionals are encouraged to apply (and reimbursed accordingly).
- Minimum associate's degree in human services (or equivalent experience)
- Preferred 1-3 years' experience in human services (or other relevant experience)
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