Customs Specialist

It s more than a job As a Customs Specialist at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. Your work has impact beyond logistics and can enable both special and ordinary moments for people around the world. For example, your work could help ensure a global product launch happens on time, such as ethically sourced beauty and bath products stocked at local stores for loved ones  self-care routines.

• Audit all Customs entries and process entries by pre-keying, filing, analyzing documents, and accurately processing entries with U.S. Customs and Border Protection (CBP) and other related duties.
• Report to the Customs Brokerage Manager.
• Accurately classify merchandise using the Harmonized Tariff Schedule (HTS) to determine appropriate duty rates.
• Review and input shipment data into customs brokerage systems (e.g., Cargowise) to generate complete and compliant customs entries.
• Prepare necessary documentation including invoices, packing slips, and certificates of origin for customs clearance.
• Monitor entry status and follow up with CBP on discrepancies or delays.
• Proactively communicate with clients regarding shipment status, potential issues, and required documentation.
• Address client inquiries promptly and professionally, explaining customs regulations and procedures clearly.
• Build strong client relationships by delivering high-quality service and exceeding expectations.
• Collaborate with internal teams to ensure seamless coordination of import logistics.
• Stay updated on evolving customs regulations and industry best practices to maintain compliance.
• Identify and escalate potential compliance risks to management.
• Conduct thorough document audits to ensure accuracy and adherence to customs laws.
• Participate in internal compliance training programs and analyze customs data to identify trends and areas for improvement.
• Generate reports on KPIs related to customs clearance efficiency and compliance.
• Monitor and manage entry processing times to meet client deadlines.

• A high school diploma or GED certificate (preferred).
• 3+ years  experience in Customs Clearance and Customer Service roles.
• Working knowledge of Cargo Wise.
• Knowledge of domestic and international geography, including countries, major cities, and ocean ports, plus basic knowledge of U.S. regulatory laws.
• Basic knowledge of INCO terms, HTS, customs regulations, and other government agency requirements.

There has never been a better time to work in logistics. We offer stability and international career growth, along with a competitive compensation and medical/dental benefits package, a 401(k) retirement plan, employee discounts, tuition reimbursement, strong training programs, and a dynamic global work environment.

Kuehne+Nagel participates in E-Verify and will provide Form I-9 information to verify work authorization in the U.S. Employers can only use E-Verify after you have accepted a job offer and completed Form I-9.

Logistics shapes everyday life—from the goods we consume to the healthcare we rely on. Our work goes beyond logistics to enable ordinary and special moments in people s lives worldwide. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions, or support local communities, your career will contribute to more than you can imagine.

EEO Kuehne+Nagel is committed to Equal Employment Opportunity and to compliance with all federal, state, and local laws prohibiting workplace discrimination and unlawful retaliation. We prohibit discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, disability, marital or familial status, genetic information, military or veteran status, sex, gender (including gender identity and expression), sexual orientation, citizenship status, and protected activity.

We will provide reasonable accommodations for applicants and employees, including those for pregnancy and childbirth, and sincerely held religious beliefs, unless such accommodation would cause undue hardship.