Sales Manager

Job Overview

Job Title: Sales Manager

Department: Sales Department

Reports to: Director of Sales

Approved by: President

Location: East Point, GA

East Point Convention and Visitors Bureau (EPCVB) serves as the destination marketing organization for the city of East Point, GA to drive economic impact through tourism. We are a small team of individuals who value Dedication, Dependability, and perform at a Distinguished level to highlight our destination as the city "Where the World Meets".

The Sales Manager is responsible for driving tourism to promote the City of East Point as a world-class destination to group markets. This individual supports sales and marketing strategies to generate leads and secure bookings; manages accounts; and forges partnerships with the hospitality community of the City of East Point and neighboring destinations.

• Support and implement internal sales and marketing strategies
• Manage sales accounts, details and bookings
• Apply sales strategies to identify, target and solicit groups for potential business
• Prospect, generate lead sources for continued business funnel
• Make sales calls to prospective and existing clients
• Qualify leads to include identification of group schedule
• Send leads to hotels, venues, services providers etc. and execute follow-up
• Create and present bid presentations
• Distribute definite booking information
• Coordinate and conduct site visits
• Maintain ongoing communication with clients and hospitality partners
• Serve as the intermediary between clients and hospitality partners
• Represent EPCVB at trade shows and related events (coordination of hospitality partners; setup/breakdown etc.) as directed
• Produce and maintain listing of hospitality partners, providers, etc.

• Manage programs, projects and expenses according to company guidelines
• Maintain a positive working relationship with EPCVB members, partners and clients
• Document account details and activity in CRM
• Maintain current knowledge of member hotels (inventory), venues, restaurants, providers and attractions
• Attend EPCVB, member, and hospitality related events as directed
• Maintain active participation with assigned professional organizations
• Provide additional support to department projects and related EPCVB programs as directed
• Stay up to date with hospitality industry trends, development and news

Ideal candidate exhibits the following intangible competencies

• Social Orientation – Job requires preferring to work with others rather than alone and being personally connected with others on the job
• Cooperation – Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude
• Dependability – Job requires being reliable, responsible and dependable, and fulfilling obligations
• Initiative – Job requires a willingness to take on responsibilities and challenges, offer opinions and the ability to drive projects from inception to completion with little guidance
• Achievement/Effort – Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks
• Judgment and Decision Making – Job requires ability to consider the relative costs and benefits of potential actions to choose the most appropriate one
• Integrity – Job requires being honest and ethical
• Attention to Detail – Job requires being careful about detail and thorough in completing work tasks
• Candidate must be very articulate, have a sense of humor and be easy going – but very disciplined

Ideal candidate will have these skills, education, experience

• Education – College diploma or equivalent, will consider an equivalent combination of relevant education and experience.
• Work Experience – Minimum 5 years of experience in convention and tourism related sales
• Knowledge, Skills, and Abilities –
• Strong communication skills (oral and written)
• Strong organizational skills with attention to detail
• Excellent interpersonal and customer service skills
• Strong presentation skills (creating and delivering)
• Excellent time management with proven ability to take initiative, work well under pressure and…