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Customer Service Rep

Customer Care Lead: Billing & Service Excellence

Job in East Point, Fulton County, Georgia, 30444, USA
Listing for: City of East Point
Full Time position
Listed on 2026-03-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A municipal government located in East Point, Georgia, is searching for a Customer Service Manager to oversee the Customer Care Division. This role requires ensuring top-quality customer service while managing all utility billing and tax accounts within the city. The ideal candidate should possess a Bachelor's degree and have significant supervisory experience in customer service, preferably in a utility setting.

The position involves leading teams, resolving customer inquiries, and maintaining city data confidentiality.
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