District Operations Manager

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

We are currently seeking a District Operations Manager to be located in Peoria, IL. The primary responsibilities will include managing and overseeing assigned operation’s team on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance. Responsible for executing all safety activities

Pay Range: $88,000 to $95,000.

Benefits of working for Primo Brands:

Health Benefits:Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)

Retirement/Investing:

401K with a 5% match, Employee Stock Purchase Plan (ESPP)

Insurance:Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidentaldeathand dismemberment

Other great benefits:Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit,FEDlogic, commuter benefits

Key responsibilities include but are not limited to the following:

• Uphold frontline employee safety through the adherence of Safety Policy compliance and the identification and execution of safety improvement opportunities.
• Own execution and adherence to the Ready Refresh brand and relevant standards for all branch processes related to safety, customer service and order fulfillment
• Oversee all direct report “people management” processes and accountability, to include hiring/retaining qualified team members and timely addressing of attendance/conduct/performance issues
• Partner with peers and Zone General Manager/Regional Operations Manager to share best practices and leverage knowledge to help define future strategies and processes, including product and customer acquisition and upselling for Ready Refresh Customer Operations function.

• Bachelor’s degree from four-year College or University; and / or 1-3 years related experience and/or training; or equivalent combination of education and experience
• Has demonstrated success in a number of diverse customer service and operations roles
• Extensive experience managing operational delivery processes
• Ability to weigh tradeoffs to arrive at a solution that is acceptable for both the customer & business
• Experience providing a high-level of customer service
• Excellent written, verbal communication and interpersonal skills
• Experience managing and anticipating change and challenges
• Experience leading people towards performance and development goals
• Experiences leading in a high safety focus culture
• Ability to provide training & development to direct reports, coach performance
• Competent in performance feedback processes, both written and verbal
• Ability to analyze data to evaluate and coach team members towards performance improvement
• Capacity to organize workflow, define activities, and meet commitments

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill.

At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers…