Sr. Strategy & BizOps Manager, PLEX

Overview

We are seeking an experienced Sr. Strategy & Biz Ops Manager to join the PLEX organization within AWS. In this role, you will serve as a strategic partner and trusted advisor to a PLEX leader, operating as their right hand to drive organizational effectiveness, strategic execution, and operational excellence. You'll be part of a centralized business operations team that enables org leaders to maximize their impact across a growing AWS organization.

• Serve as a trusted partner to your executive, managing multiple concurrent initiatives that require balancing competing priorities and exercising sound judgment in ambiguous situations
• Provide strategic support on decisions affecting team direction and resource allocation, representing the leader in cross-functional forums where your contributions help drive alignment on key initiatives
• Exhibit discretion in handling sensitive information and the ability to operate independently while keeping leadership informed and prepared
• Translate strategic direction into actionable plans, working with team leads to secure commitment and remove execution barriers
• Manage key leadership forums including MBRs, QBRs, and the goal-setting process, synthesizing business performance data and operational metrics into clear narratives that inform decisions on priorities, resource allocation, and tactical adjustments
• Assist leadership in identifying opportunities and risks that impact team effectiveness and delivery
• Build productive working relationships with peer business operations teams, Finance, HR, Recruiting, and other support functions to drive progress on cross-functional initiatives
• Coordinate and lead strategic projects that require alignment across multiple teams, influencing stakeholders to secure support and resources for initiatives that improve how your organization operates
• Build consensus and navigate competing interests, which will be essential to removing blockers and maintaining momentum on critical priorities

• Basic Qualifications
• 5+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements
• Preferred Qualifications
• Experience working with, presenting to and influencing senior executives up to VP level
• Experience building scalable programs and repeatable scalable processes, leveraging various tools and methods to create scale and efficiency
• Experience using data to influence business decisions
• Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
• Previous experience in Chief of Staff or Business Operations leadership roles

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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