Health Care Representative

Overview

The Health Care Representative will support Radiology operations by actively performing in a variety of roles that combine both direct and indirect patient care. In this important front-line role, the selected candidate will provide service to our patients with a warm greeting and perform administrative functions for the department through knowledge of medical terminology and applications.

• Schedule, register and confirm Radiology appointments.
• Obtain accurate patient history.
• Scan pertinent correspondence.
• Obtain insurance and verify authorizations.
• Process medical record requests.
• Collect patient payments.
• Interact with technologists and other health care personnel to provide appropriate patient care.
• Other duties as assigned.

MSU Health Care spans 46 adult and pediatric specialties committed to high-quality patient care and is the academic medical center of Michigan State University. MSU Health Care is a network of organizations that are operated or managed as part of an integrated health system with a single mission to improve the health of Michigan. Delivering next-generation health care experiences requires a new way of thinking.

Reimagining the delivery of health care is the foundation of our mission!

If you are interested in working in an environment where you can make a difference, consider MSU Health Care for your career. We offer a competitive salary and an excellent benefits package, including tuition assistance, medical/dental/life/long-term disability, paid time-off and an excellent retirement package!

Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in mental health office; or an equivalent combination of education and experience.

Familiarity with medical terminology; experience in scheduling, screening, and confirming medical appointments using a computerized information system; current or prior experience obtaining/checking authorizations; experience scanning documents and handling a multi-line phone system.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

• Resume
• Cover Letter

This position is scheduled from 12:30 p.m. to 9:00 p.m.

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Exposure to human blood, serum, and other body fluids; and materials covered under Universal Precautions; TB risk or work within three feet of patients in a health care setting; wear a respirator.

The Bidding Eligibility ends on 02/03/2026 at 11:55 PM