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Bilingual Customer Service Rep

Hybrid eServices Specialist: Member Experience & Solutions

Job in East Lansing, Ingham County, Michigan, 48823, USA
Listing for: Michigan State University Federal Credit Union
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
A local financial institution in East Lansing is looking for an eServices Specialist to enhance member experiences through written communication. This hybrid role involves assisting members with financial transactions via Live Chat, Message Center, and phone, while providing education on products and services. Key benefits include competitive pay starting at $18/hour, comprehensive health plans, generous PTO, and tuition reimbursement opportunities.

Candidates should possess strong communication skills and a commitment to member service.
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