Billing Specialist

A law firm in East Haven, Connecticut, seeks a full‑time experienced Billing Specialist for its well‑established practice. Current legal billing experience and law firm billing software are required. Join a family‑friendly environment with a close knit team of professionals.

The Billing Specialist reports directly to the Comptroller and owners and is responsible for providing outstanding service to the firm’s attorneys, personnel, clients, and vendors.

The law firm Billing Specialist will be responsible for all aspects of client billing and have the motivation and ability to hit the ground running in a fast‑paced environment.

The qualified legal billing specialist candidate must be flexible, highly committed to exceptional quality and accuracy, enjoy teamwork, and support the firm's goals in providing excellent client service with professionalism.

• Audit pre‑bills, verify time entries, and ensure accurate client invoices.
• Enter attorney time, meeting daily, weekly, and monthly deadlines.
• Daily client contact and case/matter set‑up upon case intake.
• Generating timely client invoices.
• Follow‑through, tracking, and reporting of multiple matters and progress.
• Data entry, editing, customizing, and processing of client invoices.
• Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
• Assist in resolving client billing inquiries and issues.
• Enter client payments received.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
• Track contingency case expenses with detail and proficiency.
• Assist Controller with A/R and A/P tasks as needed.

• 4+ years of legal billing experience in professional services or a law firm.
• Strong skillsets of 10‑key, Word, Excel, and Outlook. Timeslips experience a plus.
• Law firm billing software experience. Case management software expertise is a plus.
• Exceptional organizational skills, follow‑up skills, and very close attention to detail.
• Excellent written and oral communication skills.
• Ability to work well in a dynamic, fast‑paced environment and meet deadlines.
• Ability to manage multiple tasks and projects with competing requirements.
• Committed to white‑glove client service (internal and external).
• Consistent attendance, punctuality, reliability, and accountability.
• Real estate closings and evictions accounting experience is a plus.

• Bachelor’s degree in business, finance, or a related field, or equivalent experience.
• Minimum 4 years’ experience in law firm operations, billing, or office finance management.
• Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, records, credit card processing).
• Law firm billing software experience.
• Exceptional computer technical, keyboarding and organizational skills.

• Salary Range: $65, annually, depending on experience
• Work location:
  
  On‑site and in person, Monday – Friday, 40‑hour workweek
• Office hours are 8:30 to 5:30 or 9:30-6:30
• Benefits package offered