Dispatch Manager

kamco supply corp. Is new england's largest one stop source for commercial building products including acoustical ceiling systems, architectural doors & hardware, drywall & steel framing, insulation and exterior systems. At the heart of our success is a team of great people-dedicated professionals who bring passion, expertise, and a customer-centric approach to every interaction.

• receive sales orders from outside and inside sales staff
• review customer information
  • customer name, delivery address, contact at delivery site, contact's phone number (not the office)
  • customer's business status – credit, c.o.d., on hold, etc.
• check inventory to determine what can be delivered
  • call warehouse personnel to check inventory
  • if the product is not available – notify salesperson and inventory specialist
• call customer contact to discuss jobsite conditions and safety procedures
• if the jobsite is new to kamco east hartford, dispatch manager will go to the jobsite to meet customer and/or general contractor to discuss safety procedures and plan the job
• schedule delivery

• hiring, training and supervising truck drivers and laborers.
• monitoring performance and taking action to help train and inform staff in any short comings. Following disiplinary measures as needed.
• working with kamco's customer base as well as fielding complaints.
• ensuring all employees and trucks are under compliance with d.o.t and osha.
• upkeep of all delivery vehicles (boom, moffet, flatbed, van, pick up) to federal and state standards
• continued monitoring of staff's state and federal licensing responsibilities (dot mandated tests, updated physicals, continued training)
• ensuring communication between customers, drivers, sales people and management is effective and efficient
• analyzing delivery trends (time it takes to make a delivery, customers who are not on site to receive delivery, delivery routes)
• checking every truck before it leaves the east hartford branch for all items being delivered, weight of the load, truck pre and post delivery check.

• experience in building materials and knowledge of boom trucks, moffet trucks, and box trucks preferred
• position is monday - friday, some 40+ hour weeks, with shift start time between 5:30am - 6:00am
• reliable transportation is required
• pay rate may be negotiable based on experience