Mailroom Associate

Join our dynamic team as a Senior On‑Site Service Specialist at RICOH COLOMBIA
.

As a Senior On‑Site Service Specialist
, you will play a pivotal role in transforming our clients’ experience through top‑notch operations support. You will engage with cutting‑edge technology in high‑volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether performing maintenance, troubleshooting, or providing reception services, you will be at the heart of our service delivery.

• Operate high‑volume 2D or 3D print and copy machines, ensuring top‑notch quality and efficiency.
• Provide essential equipment troubleshooting and escalate technical issues promptly for resolution.
• Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.
• Maintain meticulous records, manage inventory, and calculate charges for services rendered.
• Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions.
• Assist with meeting room setups, light maintenance, and reception duties as needed.
• Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment.

• High school diploma or GED, with a minimum of one year of relevant work experience.
• Proficiency in basic computer skills, including MS Office Suite.
• Strong communication skills and ability to thrive in a fast‑paced, customer‑centric environment.

• Previous experience in copy jobs or related fields.
• Basic knowledge of electronics and copier equipment repair.
• Valid driver’s license with minimum auto insurance coverage.

In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth,
apply now to join us in shaping the future of service excellence
.

Ricoh is an integrated solutions provider that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Seniority level:
Entry level

Employment type:

Full‑time
Job function:
Management and Manufacturing
Industries: IT Services and IT Consulting

Location options:
New Britain, CT ($62,800.00–$);
Enfield, CT ($52,416.00–$64,064.00);
Connecticut, United States ($71,700.00–$85,500.00);
East Hartford, CT ($82,000.00–$).