NSS Pathway Co-ordinator

Overview

The successful candidate should have experience of working in healthcare, an understanding of diagnostic waiting times and be willing to embrace the challenges of ensuring patients are following the optimal pathway during their care. QVH has implemented an early-adopted Community Diagnostic Centre (CDC) for patients to achieve definitive diagnosis. A Non Specific Symptom Pathway has been developed and this role will be the primary point of contact for all pathway escalations.

The post will support the CDC and will be involved from the beginning of the pathway to work both directly and indirectly with both patients and their carers to assist in coordinating the patient pathway. The role of the Coordinator will be to improve both patient compliance and the patient experience. We are seeking a motivated, enthusiastic individual to work alongside the Secretaries, Consultants, Administration Staff and Cancer Services.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.

Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

For further details / informal visits contact:
Name:
Charlotte Jeffers

Job title:

Project and Delivery Manager
Email address: