Senior Wellbeing Advisor - Part-Time

Overview

Here at Charters Retirement Village, we are on the lookout for a Senior Wellbeing Advisor to work on a part‑time basis - 20 hours per week. Ideally to have a full first aid training certificate and DBS on the update service, however training and DBS can be provided for the right person. Must be able to speak English clearly and able to stay calm in an emergency.

Willingness to attend training; this may be on other sites around the UK. Must be a good listener, a team player, willing to confidently engage with residents on site.

• Responding promptly to emergency calls within the retirement village.
• Assessing the nature of emergencies and providing appropriate assistance.
• Administering first aid and basic medical care when necessary.
• Ensures residents and team members know how to use the emergency call system.
• Ensures all new residents can live independently and safely in the village, by carrying out their wellbeing baseline assessment before they move in.
• Improves the overall wellbeing of individuals by providing information and awareness sessions about key health issues for over 55s and promoting self-help groups.
• Coordinating with emergency services (police, fire department, ambulance) as required.
• Communicating effectively with residents, families, and staff during emergency situations.
• Supports wider village team members by providing specialist wellbeing knowledge to promote healthy, heart‑smart menus and general healthy eating programmes.
• Maintaining accurate records of incidents and actions taken.
• Moral and emotional support to our residents.

• This role is subject to satisfactory DBS disclosure & references; medical clearance and right to work in the UK clearance.
• Proven experience as an emergency responder, EMT, or similar role preferred.
• Experience or knowledge of primary care and referral to primary care.
• Certification in CPR/First Aid required.
• Holds an emergency first aid at work qualification and can get to the floor unaided and unassisted, and be confident and effective to carry and deploy equipment in any part of the village and administer CPR as well as dealing with choking incidents requiring effective back blows.
• Use of specialist equipment including defibrillator, evacuation or lifting chair or any other equipment carried by the village.
• Strong interpersonal and communication skills.
• Ability to remain calm and composed during stressful situations.
• Empathy and understanding of the needs of elderly residents.
• Physical ability to respond quickly to emergencies and assist residents as needed.