Plumber

Overview

Plumber
•

Location:

Oxford
•

Contract:

Full Time Permanent
• Salary up to £39,000 per annum, plus company van & fuel card
• 42.5 hours per week (8-5 Monday - Friday)

Pyramid Plus is a dynamic joint venture between A2

Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, we complete more than 38,000 repairs, 1,000 void refurbishments, and install 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, we’re entering an exciting phase of growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations.

We’re looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Oxford. This is a practical, hands-on role where you’ll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties.

From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you’ll be the go-to expert for keeping homes safe, functional, and comfortable. You’ll be working directly with residents, so a professional approach and strong customer service skills are essential. With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that’s making a real difference in the community.

We’re looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time.

• Carry out responsive plumbing repairs in occupied properties
• Diagnose and repair leaks, blockages, and drainage issues
• Replace taps, toilets, cisterns, basins, and other sanitary ware
• Repair or replace pipework, valves, and fittings
• Working on unvented cylinders
• Investigate and resolve issues with hot water systems and radiators
• Ensure all work complies with current plumbing regulations and health and safety standards
• Record job details, materials used, and completion notes using handheld devices or job sheets
• Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
• Maintain tools, equipment, and company vehicle in good working order
• Work respectfully in residents’ homes, maintaining a clean and safe environment
• Identify and report any additional works, safeguarding concerns, or property issues
• Participate in the out-of-hours emergency rota when required
• Adhere to all health and safety policies and procedures
• Provide high levels of customer care at all times

• Proven experience in domestic repairs and maintenance in a plumbing position
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work
• Willingness to participate in out-of-hours emergency rota

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day
• Volunteering Leave
• Staff perks with Mears Rewards
• Family friendly policies
• Company Van, Fuel Card, and Uniform
• Entitlement to work in the UK (visa sponsorship not offered)
• To drive a Mears vehicle, you must be aged over 21, have held your licence for more than 3 months, and have fewer than 9 points
• Background, Identity & Security checks before commencement of employment
• Application support contact:
  Laura Bourne ()
• Support throughout the application process; accessibility at every step
• Commitment to diversity and inclusion;
  Disability Confident employer;
  Armed Forces Covenant and ERS Gold Award
• Optional voluntary disclosure of background information to promote social mobility; uses the Social Mobility Index