MA​/LPN​/RN AB Patient Flow Coordinator

Pay

Full-time position, pay starts at $18.00/hour, depending on experience, plus a $2.00 differential for working Family Practice.

All Eagle Clinic Providers.

You bring a smile, compassion, and empathy to your work as an MA/LPN/RN AB Patient Flow Coordinator. You are efficient. You know how to stay on task. You provide support for peers and patients alike. You're great at what you do, but you want to be a part of something even greater. Because while you believe in the strength of the individual, you know the power of the team is invincible.

Primary Health Medical Group is Idaho's largest independent medical group, specializing in family practice and urgent care. With multiple locations throughout the Treasure Valley, we are able to offer patient-centered care where medical decisions respect the unique needs of each patient and their families.

Benefits are one of the ways we encourage health for you and your family. But health is more than just physical. We promote a positive work-life balance, offering a variety of schedules that range from full-time to casual hours. We offer an excellent benefits package to full and part‑time employees. Our benefits include:

• Medical coverage with a broad range of plans to offer more personalized coverage
• Dental with two plan options
• Voluntary vision insurance
• Life, disability, and long‑term care insurances
• 401(k) with an employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off for full‑time employees
• Bonus opportunities

We are committed to fostering growth and development and providing opportunities for career advancement. The ideal candidate may have the chance to learn X‑ray procedures within a defined scope or mentor new hires joining Primary Health Medical Group.

Together we'll align our mission, service standards, workplace, and careers. We will flourish with teamwork, celebrate our company culture, and encourage an atmosphere of positivity and fun. We will strive to be the medical provider of choice, offering continuity of care and expanding to meet the needs of a growing community. We will do this together as a team with integrity and respect for our patients and each other.

As an MA/LPN/RN AB PFC, you need to know how to:

• Assist in the examination and treatment of patients under the direction of a provider and/or physician, which could include casting, bracing, and injections
• Provide clinical triage/communication as defined by protocol or per provider instructions
• Prepare treatment rooms for examination of patients, including sterilization, cleaning, and checks on medical equipment
• Prepare basic laboratory tests on‑premises and prepare laboratory specimens
• Perform phlebotomy involved with the proper collection, labeling, processing, and distribution of specimens for laboratory testing from patients of all ages
• Administer adult and childhood vaccines and wellness exams
• Observe disease improvement and help manage chronic conditions
• Help patients navigate the healthcare system, providing one‑on‑one education, and participating in the patient’s healthcare plan
• Assist with special procedures not offered in the Urgent Care, i.e., IUDs, Nexplanon, biopsies, diabetic foot care, sleep studies, Colo guards, and circumcisions
• Assist the back office in managing patient flow, paperwork, and customer service
• Provide quality customer service and patient education based on assessment of needs
• Perform tests and procedures as ordered
• Accurately document patient encounters and interventions performed
• Relay provider instructions to patients
• Assist with all non‑direct patient care tasks (autoclaving, stocking room, scanning records, mailing, etc.)
• Aid in identifying methods of improving patient care
• Assist Front Office Staff in managing details of patients, schedules, and referrals
• Assist or lead in emergency situations
• Maintain confidentiality regarding patient and business functions of the organization, i.e., HIPAA
• Perform other duties as assigned

We hire people, not resumes. But we also expect excellence, which is why we require:

• Completion of a nationally accredited MA program
• LPNs…