F&B Freddy's Cashier​/Cook PT

F&B Freddy's Cashier/Cook PT

Kickapoo Lucky Eagle Casino
· Hotel

“The Marketplace Cashier/Cook is responsible for providing excellent guest service by accurately and efficiently processing guests’ food and beverage preparation and purchases.”

F&B Supervisor

• Ensure compliance with applicable Tribal, Federal and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Maintain the highest possible standards of guest services by properly listening and responding to guest and team member concerns.
• Greets guests and efficiently processes food and beverage orders through the Point of Sale (POS) System.
• Maintain accountability and security of the individual cash drawer.
• Stock and clean workstation/venue to ensure presentable products.
• Collect appropriate guest payment for food and beverage service.
• Prepare food as needed in the quick‑service kitchens.
• Maintain a professional and tidy appearance at all times.
• Communicate in a positive, respectful manner to both internal and external guests.
• Build and maintain knowledge of food & beverage offerings to answer questions accurately.
• Maintain excellent attendance and be available for events and varied schedules.
• Perform other special projects and duties assigned.
• Demonstrate and promote KLECH core values and MAD skills.
• Manage and maintain security of confidential information.
• Attend and satisfactorily complete all required training.
• Monitor compliance with Federal currency reporting requirements and maintain accurate MTL, MIL, CTR and SAR as needed.
• The essential functions listed are not an all‑inclusive list and may be subject to change based on organizational needs.

• High School Diploma, G.E.D., or related food service experience.
• Experience working in fast‑paced, high‑volume fine dining, casual, or nightclub settings preferred.
• Wine and alcohol knowledge preferred.
• Strong English communication skills;
  Spanish or other language skills a plus.

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

• Work independently with minimal supervision.
• Maintain effective relationships with General Manager, Directors, Managers and staff.
• Handle pressure in fast‑paced, event‑driven environments.
• Meet multiple deadlines and multitask.
• Strong critical thinking, analytical and guest service skills.
• Positive attitude with strong organizational and leadership qualities.
• Perform basic arithmetic in all units.
• Define problems, collect data, establish facts and draw conclusions.
• Understand complex instructions and material.
• Maintain professional relationships with diverse individuals.
• Communicate clearly and respectfully with guests, team and management.
• Demonstrate leadership and team‑building skills.
• Maintain confidentiality.
• Follow established Casino guest service programs.

• Regularly stand, sit, walk, push, pull, bend, reach, talk, and listen.
• Concentrate for prolonged periods.
• Maintain close, depth, and distance vision.
• Effective use of telecommunications equipment.
• Operate keyboard, touch‑screen, telephone, and calculator with hand‑eye coordination.
• Frequently lift or move up to 50 pounds.

• Normal office setting and casino floor.
• Frequent walking and standing in a smoke‑filled environment with public contact.
• Temperature‑controlled environment with varying noise levels.
• Extended hours and irregular shifts, including nights, weekends, and holidays.
• Perform under pressure and work long hours under stressful conditions.
• Possible exposure to risks when resolving issues with difficult guests or staff.
• Exposure to various lighting conditions, including artificial fluorescent, flashing, strobe, and colored lights.
• Travel may be required.

• Obtain and retain a KTTT Gaming Commission License and complete related background checks.
• Provide authorization to work in the United States.
• Be at least 18 years of age.
• Have reliable transportation to commute to and from work.
• Comply with KLEC handbook, internal policy, procedures, and gaming regulations.
• Acquire and maintain required certifications:
  Health Food Handlers Card, Alcohol Awareness, Suspicious Activity, Cash Handling, etc.
• Participate in tip reporting program.

Entry level

Full‑time

Other

Gambling Facilities and Casinos