Ralph Lauren Part Time Selling Ambassador

Ralph Lauren Part Time Selling Ambassador Position Overview

At Ralph Lauren, our Sales Ambassadors curate exceptional lifestyle experiences for our clients. Authentically passionate about the brand, they inspire each interaction with sophisticated style, leverage their expertise to nurture lasting personal connections, exceed goals, and serve as entry point for future management roles.

• Deliver exceptional customer service: understand customer needs, showcase detailed product knowledge, offer personalized styling recommendations.
• Strategize personal business growth to boost individual productivity using wardrobe planning, successful outreach, and digital tools.
• Drive sales achievement by supporting the team in meeting monthly, quarterly, and annual sales plans and upholding brand policies and procedures.
• Coach and mentor fellow Brand Ambassadors to deliver customer‑centric behaviors and relationship‑building skills.
• Establish genuine connections with customers, aligning product recommendations with preferences.
• Consistently exceed Key Performance Indicators such as SPH and data capture.
• Adapt product presentation based on remote or in‑person customer needs.
• Utilize CRM tools like Polo Connect to capture customer data for clienteling.
• Participate in store and company initiatives and community outreach.
• Balance tasks, prioritize the Ralph Lauren experience, and maintain store visual standards.
• Provide feedback to management on category opportunities and support a positive, inclusive team environment.
• Support team training and talent sourcing activities.

• Preferred: sales experience in a complex, high‑volume or high‑profile specialty environment.
• Strong communication skills with customers and store personnel.
• Ability to navigate sales floor, stock/dressing room, cashwrap, and office; manage chemicals safely.
• Physical capability: lift or climb up to 30 lbs. and climb moderately.
• Proficiency operating register, standing, moving and walking for multiple hours.
• Flexible schedule including day, evening, and weekends.
• Ability to build and maintain positive relationships with customers, management, and coworkers.
  
  Experience selling to customers using digital tools preferred.

• Entry level

• Part time

• Other