Director of Housing and Supportive Services

Organizational Overview

Dakota Woodlands is a nonprofit organization based in Eagan, MN. It is dedicated to creating a safe and supportive environment for families experiencing homelessness. Our mission is to help individuals achieve stability and independence through comprehensive support and compassionate care. We offer housing, resources, and programs designed to help families rebuild their lives and find success. Clients at Dakota Woodlands receive nutritious meals, private bedrooms, personal care products, seasonal clothing, and opportunities to develop essential life skills through targeted case management and family goal planning, which promote their ability to succeed independently.

Dakota Woodlands is seeking a compassionate, driven, and experienced Director of Housing & Supportive Services. This key leadership role involves managing vital aspects of Dakota Woodlands’ shelter programs and supportive services. The Director sets the tone and models advocacy and client service standards that reflect the organization’s values. This role works collaboratively to establish program goals, ensure the quality of shelter program operations, and support the adoption of best and emerging practices.

This position includes a wide range of responsibilities, including planning, organization, staffing, leadership, and training. The Director ensures the delivery of high‑quality, compassionate services using evidence‑based, trauma‑informed, and strength‑based approaches.

The ideal candidate is a strategic thinker, a compassionate leader, and an advocate for change. The Director will work closely with the Executive Director and community stakeholders to support the organization’s long‑term sustainability and continued impact.

Dakota Woodlands envisions a community where families in crisis receive the support they need to regain stability, achieve self‑sufficiency, and build a strong foundation for their future. Our mission is to empower families experiencing homelessness by providing shelter, supportive services, and access to community resources that promote long‑term stability.

Our core values guide our work and define our commitment to families:

• Compassion:
  Providing trauma‑informed, client‑centered care.
• Dignity:
  Respecting the strengths and potential of every family.
• Collaboration:
  
  Partnering internally and with the community to enhance services.
• Accountability:
  Upholding transparency, integrity, and high standards in service delivery.
• Innovation:
  Continuously improving to meet the evolving needs of families.

• Oversee day‑to‑day operations of the shelter and housing programs, ensuring efficiency in client move‑ins and move‑outs.
• Ensure programs align with best practices in supportive housing and case management.
• Manage communication with county and supportive housing workers, ensuring smooth collaboration.
• Oversee the client store and essential needs services, ensuring families have access to necessary supplies.
• Develop and monitor program budgets, ensuring efficient use of resources.
• Ensure adherence to all regulatory compliance standards and grant requirements.
• Monitor policy changes and advocate for legislation supporting housing services.
• Implement data tracking systems to evaluate program success and client progress.
• Monitor program performance metrics and outcomes to ensure effectiveness and support grant reporting requirements.
• Research and implement best practices in program delivery to improve service quality and client outcomes.
• Work with leadership to align programs with strategic organizational goals.
• Develop strategies to ensure programs are culturally competent, inclusive, and equitable.
• Utilize technology to streamline program delivery and enhance reporting efficiency.
• Provide strategic direction for client programming and ensure alignment with Dakota Woodlands’ mission, trauma‑informed care model, and long‑term client stability goals.

• Ensure programming supports client goal plans developed through case management and promotes long‑term stability and…