National Operations Manager, National Paint

Since 1990, FCP Services has been committed to excellence in our people, processes, priorities, and the client experience. We are guided by our core values—People, Drive, and Growth—which define how we work together and how we serve our clients. These values establish clear, enduring standards for our work and our relationships, helping us make great decisions, build trusted partnerships, and create a flexible, high-performance work environment.

They guide us every day as we navigate opportunities and challenges and continue to grow as a company.

Join Us to Build a Great Company with Great People with Unlimited Opportunities

The National Operations Manager is responsible for ensuring consistent, profitable, and scalable execution of all National Paint work across the country. This role owns day-to-day operations, field performance, production planning, and execution discipline.

• Own execution of all National Paint projects across the country, ensuring work is delivered on time, within budget, and to FCP quality and safety standards.
• Serve as the primary escalation point for operational issues, proactively identifying and resolving risks.
• Own job-level labor efficiency and margin performance; review job cost reports weekly and act on variances.
• Lead and develop Project Managers and Field Project Managers, setting clear expectations for planning, communication, and accountability.
• Indirectly lead Foremen and field crews, reinforcing productivity, quality, and safety standards.
• Enforce FCP quality and safety standards through structured training, routine inspections, and consistent accountability across all projects.
• Design, implement, and enforce repeatable operational systems including job handoff, scheduling, production tracking, and closeout discipline.
• Partner with Estimating to validate production assumptions and improve estimating accuracy through feedback.
• Support and strengthen key customer relationships in partnership with client relationship managers, Business Unit Leaders, the CEO, COO, sales leadership, and sales teams to achieve segment and company-wide revenue goals.
• Cultivate and maintain strong, productive relationships with strategic partners and vendors.

This position requires regular engagement with field teams and job sites.

Travel: 5–15%

• Project Managers
• Field Project Managers

• Foremen
• Field Painters
• Shop Manager

• Must have an entrepreneurial spirit who will act as a business owner, within the built-in structure and support from the FCP Executive Leadership Team.
• Proven experience leading paint or specialty trade operations
• Proven ability to lead teams through the adoption of new systems and processes, translating change into measurable performance improvements.
• Strong understanding of job costing, labor productivity, and field execution.
• Demonstrated ability to hold teams accountable while maintaining morale.
• Calm, structured leader who reduces chaos and creates predictability.
• Unapologetically lives FCP core values of People, Drive, and Growth.
• Understands clients’ needs and deliver high-quality, timely solutions that address their facility requirements.
• Demonstrate a strong understanding of the customer experience by proactively identifying client challenges and delivering solutions that create consistently strong customer experience.
• Ability to innovate and challenge current norms to drive change in the organization and work with people of varying backgrounds and organizational levels.
• Demonstrated ability to translate business strategies into critical talent & workforce strategies/initiatives.
• Ability to navigate horizontally in the organization and create collaborative, cross-functional solutions.
• Strong communication and relationship management skills.

• Operational Execution
• Planning & Organization
• Accountability
• Leadership & Coaching
• Systems & Process Improvement
• Problem Solving
• Cross-Functional Collaboration
• Change management
• Client Experience
• Safety & Quality

Job Type: Full-Time

Department: National Paint

Salary: $100,000-$120,000 per year plus bonus & profit-sharing opportunities