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IT Consultant Technical Support

Senior CS Lead, Enterprise Risk & Fraud

Job in Eagan, Dakota County, Minnesota, USA
Listing for: Thomson Reuters
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading professional information provider is seeking a Senior Customer Success Manager to engage with enterprise clients in Eagan, Minnesota. The role entails managing the Risk & Fraud suite of products, delivering structured Customer Success Plans and executive business reviews, while driving customer adoption and challenging business objectives. Ideal candidates will have over three years of experience in Customer Success within SaaS, with strong communication skills and experience in the legal technology sector.

A bachelor's degree is required.
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Position Requirements
10+ Years work experience
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