Intern - Continuous Improvement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an affirmative action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to and will not be discriminated against based on any legally protected characteristic.

Position Title:

Intern - Continuous Improvement

Location:

Hybrid | Eagan, Minnesota

Career Area:
Intern | Product Led Model

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing.

If you are ready to make a difference, join us.

Our internship program runs approximately 40 hours per week, from June 1st through mid-August.

This role is crucial as it supports the continuous improvement team within the Operational Excellence function. The intern will help identify, support, and execute on operational and internal process improvement initiatives centered around creating efficiencies. By working across various cross-functional areas, the intern will gain exposure and help with connecting key threads across the organization. This position involves collaborating and coordinating with various project stakeholders, including senior management, team managers, and team members.

Additionally, the intern may manage small departmental and organizational projects as assigned and support the continuous improvement team with advancing their  roadmap.

• Receives guidance and direction on routine or structured work assignments.
• Assists in developing recommendations to solve problems.
• Supports the creation of templates, agendas, and relevant execution/delivery materials.
• Partners with departments or business areas to identify needs and prioritize activities based on provided timelines. May update project plans, timelines, and deliverables.
• Participates in department and project planning/organizational activities.
• Assists in coordinating projects and related activities to ensure work progresses on schedule.
• May prepare presentations to report findings or provide status updates to supervisors or project leaders.
• Actively engages in and documents discussions during assigned work groups, committees, and project meetings.
• Performs other duties as assigned.

To be considered for this internship, candidates must meet the following minimum requirements:

• Must be enrolled in an educational program for the duration of the internship.
• Completed at least one year (2 semesters or credits equivalent) by the start of the internship.
• Undergraduate student currently enrolled as a junior or senior.
• Majoring in Public Health, Business, Healthcare Management, Industrial Engineering, w/interest in business, consulting, or related fields.
• Excellent organizational skills and detail orientated mindset.
• Ability to manage multiple projects and tasks in a timely manner.
• Strong verbal, written, and presentation communication skills.
• Creative problem-solving skills.
• Self-motivated, ability to work independently and collaboratively with team members.
• Receptive to feedback and applies learnings.
• Ability to work in a hybrid environment, including being on-site at least 2 days per week.

• Interest in process improvement and project management.
• Coursework or experience in process/quality improvement.
• Ability to problem solve and be agile.
• Intermediate to Advanced Microsoft skills (Word, Excel, PowerPoint, Teams, Visio).
• Interest in business, healthcare/insurance, consulting.
• Ability to collect and analyze data, organize, and share findings.
• Self-starter seeking out and creating opportunities for improvement in the organization.
• Ability to be innovative…