Associate Customer Success Manager Tax
Job in
Eagan, Dakota County, Minnesota, USA
Listed on 2026-03-07
Listing for:
TRSS
Full Time
position Listed on 2026-03-07
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Employer Industry: Legal and Information Services
Why consider this job opportunity:- Salary range of $70,000 - $130,000, inclusive of base pay and target sales incentives
- Opportunities for career development and growth through continuous learning programs
- Flexible work-life balance with supportive workplace policies
- Comprehensive benefits including health, dental, vision, and mental health programs
- Award-winning culture recognized for inclusion and belonging
- Chance to make a real-world impact in the pursuit of justice and transparency
- Manage post‑sale relationships for a portfolio of smaller accounts
- Drive product adoption, usage, and satisfaction through proactive engagement
- Monitor customer health and usage trends to identify risks and opportunities
- Conduct regular check‑ins and success reviews to ensure value realization
- Collaborate with internal teams to resolve issues and support renewals
- Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience)
- 1–3 years in Customer Success, Account Management, or similar role within a SaaS company
- Proficiency in CRM and Customer Success platforms
- Strong organizational skills to manage a high‑volume book of business
- Excellent communication skills to build relationships and foster trust with customers
- Experience in a fast‑paced environment focused on customer relationship management
- Demonstrated ability to analyze data to guide customer engagement strategies
- Eagerness to learn and grow within the Customer Success field
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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
Position Requirements
10+ Years
work experience
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