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Team Member, Petsense

Job in Dyersburg, Dyer County, Tennessee, 38024, USA
Listing for: Petsense by Tractor Supply
Full Time position
Listed on 2026-02-04
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Job Description & How to Apply Below

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This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential to be available, flexible, adaptable, and service-oriented, fulfilling all of the following requirements:

  • Maintain regular and predictable attendance.
  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
  • Support selling initiatives (TEAM):
    • Thank the Customer
    • Engage with the customer and/or pet
    • Advise on products or services
    • Make it Memorable
  • Perform a combination of duties during 95% of the day, including:
    • Operate cash register/computer following cash handling procedures
    • Merchandise recovery
    • Participate in freight process
    • Complete Plan-o-gram procedures
    • Assemble merchandise
    • Perform janitorial duties
    • Execute price changes/markdowns
    • Assist customers with loading purchases
    • Ensure safety and well-being of live animals, including sanitizing and maintaining tanks
    • Complete all related documentation
  • Perform other duties as assigned.
  • Required Qualifications

    Experience:

    No experience required; retail or pet/live animal knowledge preferred.

    Education:

    High school diploma or equivalent preferred; ability to read, write, and count accurately is essential.

    Preferred Knowledge, Skills, or Abilities
    • Pet/live animal, pet food, and pet product knowledge preferred.
    • Strong communication and problem-solving skills.
    • Basic computer skills.
    • Strong interpersonal skills and ethical issue resolution with minimal conflict.
    Working Conditions
    • Generally indoor environment with moderate noise.
    • Hard surface floors and outdoor lots with adequate lighting and temperature.
    • Work shifts typically no less than 4 hours and may exceed 8 hours.
    • Promote safety and adhere to safety guidelines.
    Physical Requirements
    • This is a non-sedentary position requiring movement throughout the store and outdoor areas.
    • Operate store equipment safely and efficiently.
    • Occasionally lift or reach merchandise overhead.
    • Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
    • Move throughout the store for entire shifts.
    • Access all store areas safely.
    • Operate store equipment constantly.
    • Read, write, and count accurately for documentation.
    • Communicate effectively with team and customers.
    • Process merchandise through POS system.
    • Transfer merchandise weighing up to 50 pounds.
    • Complete all required training and certification.
    Disclaimer

    This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by a supervisor.

    Company Info

    At Tractor Supply and Petsense, our Team Members are key to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

    Already a Team Member?

    You must apply or refer a friend through our internal portal.

    Our Mission and Values guide our culture and decisions. We are committed to supporting our Team Members' work-life balance and career growth. Join us at Tractor Supply and Petsense for a rewarding career opportunity.

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