Reception Supervisor
Job in
Durham, Durham County, DH1, England, UK
Listed on 2026-01-27
Listing for:
James Webber Recruitment
Full Time
position Listed on 2026-01-27
Job specializations:
-
Hospitality / Hotel / Catering
Front Desk/Receptionist, Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Reception Supervisor Quality Hotel - Durham
JWR is delighted to be recruiting a Reception Supervisor for a contemporary, lifestyle-focused hotel in the heart of Durham. This is an exciting opportunity for a confident front-of-house professional who thrives in a fast-paced environment and enjoys leading from the front. Package
- Salary from £27k (40-hour week)
- Career progression within a forward-thinking hospitality environment
- Supportive leadership and a positive team culture
- Employee benefits and discounts
As Reception Supervisor, you will play a key role in delivering an exceptional guest experience while supporting and motivating the reception team. You'll be the calm centre of the lobby, balancing operational excellence with warm, genuine hospitality.
Key Responsibilities
- Supervise and support the reception team on a day-to-day basis
- Ensure smooth guest journeys from arrival to departure
- Handle guest queries and resolve issues with professionalism and care
- Maintain brand standards and front office procedures
- Support with operations and shift leadership
- Work closely with other departments to ensure seamless service
- Previous experience in a hotel reception or front office role
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