Helpdesk Administrator Temporary

Position: Helpdesk Administrator *Immediate Start - Temporary
Location: County Durham

Administrator - Ongoing Temporary Role

📍 Meadowfield, Durham (DH7)
💼 Office-Based | Monday-Friday | 8:00am-4:30pm, 40 hours per week
💰 £26,000
🚨 Immediate Start Required, Ongoing contract

Office Angels are recruiting for an urgent, ongoing temporary Administrator role based in Meadowfield. This is a fully office-based position supporting a busy service team, with training provided.

This is an excellent opportunity for someone with strong administrative and communication skills who is available to start ASAP and commit for the foreseeable future.

The Role:

Logging reactive jobs and planned preventative maintenance (PPM) tasks onto the internal system
Monitoring a shared helpdesk inbox and actioning or escalating queries
Updating client portals with job statuses and completion notes
Taking inbound calls from clients, engineers and contractors
Scheduling and dispatching engineers
Raising purchase orders and sales opportunities
Maintaining accurate records and reporting on job performance
Providing general administrative support to ensure smooth office operations

What We're Looking For:

Previous administration experience
Strong communication skills (both phone and email)
Excellent organisational skills and attention to detail
Confident using internal systems and Microsoft Office
Able to work in a fast-paced, reactive environment
Available to start immediately and commit to an ongoing assignment

If you are reliable, proactive, and ready to hit the ground running, we would love to hear from you.

📞 If you are available immediately and have relevant admin skills please apply today, as our client is looking to move quickly with interviews. Due to the high volume of applicants we are unable to provide individual feedback.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website