Quality Supervisor

Company Overview

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry. Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility.

Specializing in trading and collectible cards, we offer a unique range of services that set us apart. Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started. Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing.

We are seeking a hands‑on Quality Supervisor to lead fulfillment quality operations within our warehouse environment. This role is ideal for a quality-focused leader with experience in fulfillment, distribution, or warehouse operations who thrives in a fast‑paced manufacturing setting.

Location: Raleigh, NC

Schedule: Full-Time | Onsite

Pay & Benefits: Competitive pay + bonus eligibility + full benefits package

• Supervise fulfillment quality operations for inbound and outbound shipments
• Perform quality inspections to ensure orders meet company and customer standards
• Lead, train, and develop warehouse quality team members
• Monitor quality metrics, investigate issues, and drive corrective actions
• Partner with operations, security, and QMS teams to maintain compliance
• Enforce safety, OSHA, and quality standards across warehouse operations

• High School diploma or equivalent; bachelor’s degree preferred
• 4+ years of supervisory experience in warehouse, fulfillment, or distribution quality
• Strong knowledge of quality control, audits, and fulfillment operations
• Experience with ISO, OSHA, 5S, or continuous improvement practices
• Strong leadership, communication, and problem‑solving skills

• Dedicated to Quality and Safety:
  Maintain high standards across fulfillment operations
• Integrity and Respect:
  Lead teams with accountability and professionalism
• Building Relationships:
  Collaborate with operations, leadership, and cross‑functional partners
• Challenging the Expected:
  Improve quality processes and operational efficiency

Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We offer competitive pay, growth opportunities, and the chance to support premium global brands.

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer‑paid medical, dental base plan, vision, life/AD&D, and short‑term and long‑term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company‑paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates
• And, much more!

Millennium Print Group is an Equal Opportunity Employer. The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.