Trade Sales Representative - Bern, NC

Job Summary

Pella Windows & Doors of the Carolinas is seeking a competitive and motivated sales representative who excels at turning premium, qualified leads into loyal customers. In this sales role, you’ll build relationships with new and returning clients, understand their needs, and showcase how Pella’s product offerings align with their vision. We’re looking for confident closers who strive for first-visit conversions, deliver consistent and thoughtful follow‑up, and pursue referrals through genuine customer connections.

With a renowned brand, a stunning showroom, robust support staff, and comprehensive training, we equip you with everything needed to achieve outstanding results and deliver a consistently “Very Satisfied” customer experience.

Location: New Bern, NC

Hours: Monday – Friday / 8am-6pm

Job Type: Exempt

Direct Reports: N/A

Report To: Trade Sales Manager

Department: Trade Outside Sales

• Always exhibits the highest standard of personal ethics and adheres to all Pella Carolina policies.
• Promote a culture of safety and accountability by adhering to established protocols, proactively identifying potential risks, and fostering a workplace environment where safety is a shared priority.
• Drive growth in your territory by prospecting and acquiring new trade customers.
• Build and maintain strong relationships with builders, contractors, and remodeling professionals.
• Consult and sell solutions — deliver impactful presentations, proposals, and quotes.
• Manage sales cycles from start to finish, including site visits and blueprint reviews.
• Represent Pella at industry events and trade shows.
• Consistently exceed sales goals while delivering value to your customers.
• Utilize Salesforce system to track sales activities, manage leads, and analyze performance metrics.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.

• A closer’s mindset who is self‑driven, competitive, and motivated by results.
• 1+ years of experience in outside sales (B2B, construction industry, or related field preferred).
• Strong communication, negotiation, and relationship‑building skills.
• Comfort working in the field (active job sites, customer visits, industry events).
• A passion for helping customers achieve their goals while achieving your own.

The role requires significant time in the field with customers and standing for long periods when needed.

• Competitive Compensation (Commission Based Salary)
• Insurance (medical, dental, vision) – First of the month after 30 days of employment.
• Flexible Spending Account (FSA) to manage health and dependent care expenses.
• Life Insurance.
• 401(k) / 401(k) matching – 50% up to 6% after 1 year of employment.
• Profit sharing for additional financial rewards.
• 10 Paid Holidays.
• Generous Vacation / PTO for work‑life balance.
• Tuition Reimbursement to support your professional growth.
• Onsite Chaplain and Bible study programs if needed for spiritual support.
• Employee Assistance Program (EAP) offering confidential support and resources.

Most people talk about culture, but we live and breathe it in all that we do. We care about our customers and our associates. We strive to provide a work environment that follows our beliefs:

• Culture – We are a team‑oriented company. We believe in our employees and strive to improve the lives of those we serve.
• Benefits – Comprehensive benefit packages.
• Growth – We believe in our employees and encourage them to grow both personally and professionally. As a company, we invest in our employees.
• Work‑Life Balance – We take pride in our employees having a well work‑life balance.
• Our People – Here you will work side by side with very knowledgeable people in the industry and build relationships that last.

Check out our website and see if Pella will be a great fit for you!

Pella Windows & Doors of the Carolinas and Southwest Virginia is an equal opportunity employer. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or other protected statuses as applicable by local, state, and federal laws. Hiring decisions are based solely on qualifications and business needs.

If you are an individual with a disability, you may be entitled to a reasonable accommodation as defined under the Americans with Disabilities Act. If you require a reasonable accommodation at any time during the application or employment process, please contact Human Resources and provide the position details and your requested accommodation.