Sales Enablement Manager

Overview

Position

Description:

Service Trade is a leading SaaS company transforming the fire protection, life safety, and mechanical industries. We’re seeking a motivated and skilled Sales Enablement Manager to join our growing team. As a Sales Enablement Manager, you will develop enablement strategies and initiatives to optimize sales performance for our internal teams. You will work closely with executive leadership to develop long-term enablement roadmaps aligned with corporate objectives.

You will enhance the performance of our sales representatives (business development, account executives and account managers) through targeted learning, coaching and reinforcement initiatives.

Why Service Trade: This is not your average Sales Enablement Manager role; it’s an opportunity for strategic thinkers who can shape the future of our sales teams. You will be equipping and empowering the sales team with the tools, resources, and training they need to succeed in high-stakes deals and complex sales cycles. You’ll play a key role in refining our sales strategies, optimizing processes, and ensuring our team is always ready to close deals effectively, leaving a lasting impact on our business and the industry as a whole.

What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry.

You are a strategic, data-driven, and results-oriented professional with a passion for empowering sales teams to succeed. You thrive in collaborative environments, working closely with cross-functional teams to develop and execute impactful strategies that drive sales growth. With a deep understanding of sales processes and enablement best practices, you have a knack for identifying opportunities for improvement and delivering innovative solutions.

Sales Training and Coaching

• Design and deliver advanced training programs on value selling, consultative selling, and complex solution development. Proactively identify skill gaps and shape learning initiatives.
• Coach and mentor high-performing and high-potential sales reps as well as sales directors. Drive continuous improvement through 1:1 sessions and group workshops.
• Deliver engaging and interactive training sessions through various mediums, including live workshops, virtual sessions, and on-demand resources.
• Provide coaching and mentorship to sales representatives along with sales managers to help them improve their sales skills, overcome performance challenges, and achieve their targets.

Content Development

• Develop learning programs tailored to the needs of sales representatives, covering topics such as prospecting, objection handling, value proposition articulation, and sales methodologies.
• Create and maintain high-quality enablement materials, including presentations, guides, videos, and FAQs.

Sales Execution Development

• Implement sales process improvements and best practices. Monitor metrics to ensure enablement drives measurable uplift in pipeline, close rates, and revenue attainment.
• Develop onboarding tracks that speed time to productivity of new sales team members.
• Standardize and document sales processes to improve efficiency and consistency across teams.

Cross-Functional Collaboration

• Represent sales enablement on cross-functional initiatives. Advise product, marketing and customer success on optimizing customer journeys.
• Collaborate with sales managers to assess training needs, track performance metrics, and align training initiatives with organizational goals.

Knowledge & Skills

• 5+ years of experience in sales enablement, sales training, or a related role, preferably in a technology or SaaS environment.
• Proven track record of scaling sales enablement in high-growth organizations.
• Expertise in developing and delivering complex curriculums to diverse audiences.
• Experience optimizing sales processes and driving revenue growth through enablement.
• Ability to influence executives and collaborate cross-functionally on strategic initiatives.
• Experience using or administering sales enablement and revenue intelligence platforms such as Highspot and Gong.
• Experience leveraging AI tools and technologies to enhance enablement efficiency, content creation, and personalized learning experiences.
• Experience with Notion or similar knowledge management tools for organizing enablement content, playbooks, and documentation is a plus.
• Previous experiences in a direct sales role is a plus.

What does Service Trade do?
Founded in 2012, Service Trade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use Service Trade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty.

Over 10% of the commercial or industrial…